Server Care

This is a complete, 24x7 server monitoring, remediation, maintenance and management solution. On a best effort basis, NENG engineers monitor and troubleshoot server problems based on alerts and early warning information received from the software as well as troubleshooting requests received from the IT service provider. Remote Server Care covers the following:

  • 24x7 monitoring and troubleshooting (on a best effort basis)
  • Anti-Virus Management
  • Backup Management
  • Patch Management
  • Service Pack Installation
    Early Warning and Preventive Maintenance for:
  • Hardware (memory, disk, RAID and UPS)
  • Microsoft Windows Server
  • Active Directory
  • Linux
  • Microsoft Exchange
  • Microsoft SQL Server
  • Microsoft Small Business Server
  • Citrix Metaframe
  • Anti-Virus
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